We Don't Give Up Until You Get Paid

Tanzania's most trusted partner in professional debt recovery, asset repossession, auction services, and credit management. Serving leading financial institutions since 2015.

Recovery services for lenders and businesses

  • Credit Management Services – End-to-end credit management including portfolio assessment, strategy development, proactive debt recovery, and real-time reporting powered by our Recovery Pro Digital platform.
  • Debt Collection & Revenue Recovery – Professional, structured recovery of outstanding debts for banks, MFIs, SACCOs, and businesses, through negotiation, field action, and legal escalation when necessary.
  • Repossession Services – Swift, lawful recovery of secured assets, vehicles, machinery, and real estate, executed with full legal compliance and minimal disruption to your operations.
  • Auction Services – Transparent public, private, and online auctions for repossessed assets conducted by licensed auctioneers, maximising recovery value for clients.
  • Private Investigation & Skip Tracing – Locate absconded debtors, verify assets, conduct background checks, and gather evidence using professional investigation techniques and intelligence databases.
  • Real Estate Services – Auction of repossessed properties, private sales from individuals, and sales collaboration with licensed brokers, across all regions of Tanzania.

Ten years of recoveries across Tanzania

  • Total Portfolio Managed – Active and recovered portfolios in Tanzania shillings
  • Institutional Clients – Leading banks, MFIs, SACCOs & government bodies
  • Years of Experience – Trusted debt recovery expertise since 2015
  • Regions Covered – Nationwide operations across all of Tanzania

How a recovery case works

  • Portfolio Onboarding – You submit your debt portfolio details and we sign a service agreement. Our team sets up your account on Recovery Pro Digital immediately.
  • Assessment & Custom Strategy – We conduct a thorough evaluation, portfolio age, debtor profiles, collateral, and risk classification, then design a tailored recovery strategy.
  • Soft Recovery Approach – Professional demand letters, structured phone negotiations, and payment arrangement agreements aimed at voluntary settlement.
  • Active Field Engagement – Trained field officers conduct personal debtor visits, skip tracing where debtors have absconded, and pre-litigation action.
  • Reporting & Transparency – You receive regular detailed reports on recovery rates, paid amounts, outstanding balances, and next steps, all tracked live on RPD.

Frequently asked questions

What does Steam Generation Recoveries do?

Steam Generation Recoveries Limited (SGRL) is a Tanzanian debt recovery company based in Dar es Salaam. We collect overdue debts, manage credit portfolios, repossess vehicles and other secured assets, trace absconded debtors, and sell repossessed property through licensed auctions and private sales.

Who do you work for?

Our clients are commercial banks, microfinance institutions (MFIs), SACCOs, asset financiers, government bodies and private businesses with unpaid accounts. We have worked with more than 20 institutions since 2015.

Which areas of Tanzania do you cover?

We operate nationwide, covering all 26 regions of mainland Tanzania, with field officers based in Dar es Salaam and upcountry.

How much does debt collection cost?

For portfolios of TZS 500 million and above we work on commission only: 25% of the amount collected and deposited, with no upfront fee. Smaller portfolios pay a fixed retainer of TZS 600,000 per month plus 15% commission on successful collections.

Is your debt collection legal and ethical?

Yes. We follow Tanzanian law at every stage, from demand letters and negotiation to field visits and legal escalation. Repossessions are carried out with the required legal authority, and auctions are run by licensed auctioneers.

How do I follow the progress of my cases?

Every client gets access to Recovery Pro Digital (RPD), our online case management system, which shows recovery rates, amounts paid, outstanding balances and next steps for each account in real time.

How can I buy property or vehicles at your auctions?

Upcoming auctions are listed on our Auctions page with the opening bid, date and venue. Register your interest through the listing or contact us on +255 655 088 052, and we will explain the bidding and payment terms.

How do I contact Steam Generation Recoveries?

Call +255 655 088 052 or +255 715 917 451, email steam@steamtz.com, or visit our office at Mbezi Beach Africana, Floor 2, Dar es Salaam. We are open Monday to Friday, 8:00am to 5:00pm.

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